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about Precision Garage Door in:
Mentor, OH
Precision Garage Door of Clevelandhas received 109 reviews, averaging 4.93 Stars:
Mentor, OH
Mentor, OH
I called to set up an appointment for replacement of a broken spring at about 1:15 on 4/9. I was surprised that I was given an arrival time of between 3 & 5 pm the same day. Anthony Wise was my service technician and he arrived even a little earlier. He was extremely friendly, polite, neat, and efficient. He examined the garage door, noting that the cables were recently replaced. He did suggest replacing the rollers, which were 32 years old. No hard sell, just explained the need. Repairs were quickly completed. Very satisfied with the quick response and with the efficient service provided by Anthony.
- John Jaros
Mentor, OH
Broken spring, Decided to purchase a new door John Franks very helpful making right choice. John fixed door till new door arrives Thanks
- Raymond Wilson
Mentor, OH
Actually, Zoran did a complete garage door overhaul in a timely and efficient manner. He was very courteous and also explained what he had done. I couldn’t be happier with him and the job he did. Thank you Zoran.
- Leona Herzegh
Service Provided:
Product:
Technician: Zoran Jovanovic
Mentor, OH
Very pleased with the service. Will and Joe were out technicians and both were professional and efficient. They answered all our questions and explained everything. Everyone we dealt with were pleasant and informative
- Marilynn Marvin
Product:
Mentor, OH
Anthony was here earlier than I expected, which was nice because the spring on the garage door needed to be replaced. He quickly finished the repair and recommended other services needed for the garage doors.
- Dave Eva
Mentor, OH
Bill was excellent, personable, professional. This was a great experience. Hopefully he will be out to install our new door in a few weeks. I would definitely recommend this company and Bill to friends and family. Came out and fixed on a Sunday. No extra charge! So happy.
- Veverly Heck
Mentor, OH
John was very courteous, professional, explained everything he was doing, and offered 3 alternatives. His work was done in a timely manner and even showed me an area that we will address in the fall to prevent a future problem. Good guy, impressive...thank you!
- Tim Radley
Mentor, OH
Anthony the service tech called and indicated he could come early and do the service. He arrived introduced himself replaced the rollers and lubricated the door hinges. Anthony did a very good job and explained what he was doing. Would recommend this company and Anthony
- Harley Warren
Mentor, OH
Great service. Originally called for repair of broken torsion spring. The technician,Paul, arrived promptly the next morning and quickly assessed the situation. He explained the benefits of a complete overhaul including lifetime warranty of parts. He’s obviously very knowledgeable, but there was never any pressure. I was very pleased overhaul was completed in about one hour including cleanup. I would highly recommend this company.
- Tim Berigan
Mentor, OH
My technician, Will, was a pleasure to do business with. He was punctual, knowledgeable, and thorough. Will diagnosed and fixed the problem that caused me to need a service call. While he was here, he brought to my attention deterioration in my garage door that would have to be addressed. As a result, I purchased two new garage doors. Will might possibly have saved me a real headache down the road. Precision Door is the only company of it's type that I have ever used and will continue to do so in large part due to the technicians from Precision who I have encountered. I have always received great service!
- Debbie & lee Schroyer
Product:
Mentor, OH
This is the 2nd time I’ve used Precision, this time for a rental I own. The 1st was for my own home and I’ve been so happy with the job done I never considered another company even though the rental is in another city. They are quick to come, do a great job and Paul the service man was wonderful in explaining what needed to be done and the cost.
- Joy Michaelis
Mentor, OH
Work was great .Anthony did an awesome job.For sure 5 star.
- Doug Humenuik
Mentor, OH
Anthony did a phenomenal job in quickly installing my new garage door opener. He gave me a very good assessment of my old garage door opener which helped me decide that it was better to replace it then to repair my old garage door opener
- Nathan Szabo
Mentor, OH
Anthony was excellent. Very informative, and he took the time to talk us through several options and solutions. Extremely professional. Looking forward to doing more business with you!
- Pete Foster
Mentor, OH
Anthony was my service man (2nd time he's been here and was glad to see him again). He took care of my problem very quickly, and explained what needed to be done and why. I have recommended Precision in the past and will continue to do so.
- Jacque Fertick
Mentor, OH
We have been customers of this company since at least 2006. At 11pm our spring broke on garage door. I was able to call and speak to a real person to set up appointment for the next day. John Franks was out texhnician and he is excellent. I 5 star recommend Precision Door. Superb service. All ways.
- Barbara Cavallaro
Mentor, OH
Selected Precision after doing research on service and value. Super impressed with ability to assess my door within an hour. Phone support was outstanding. Technician inspected and assessed repair quickly and was very professional. Door was temporarily repaired to allow use and a well informed decision to replace and upgrade the door was made with good recommendation and information. Very pleased with what appears to be a very well run company.
- Dan Gallagher
Mentor, OH
5 star rating. Service person on time, did excellent work and very efficient. He explained the upgrade that he installed. Excellent work!!!
- Hiram Reppert
Product:
Mentor, OH
Will was very helpful and identified our problem quickly. He determined our opener could not be fixed and had to be replaced, but cautioned us that a new opener could be damaged by the current state of our garage doors. He walked us through our door options, made a few recommendations based on our home design, and finalized a package (door and opener) that would solve our grarage door problem. Thanks Will, appreciate all your help!
- Gary & theresa Ljubi
Product:
Mentor, OH
Paul was very professional and informative. Arrival time was unbelievably prompt, which is rare these days. He enjoys working for Precision and it shows. I would highly recommend this fine young man. Thank you for your great service and attitude!
- Mary Collingwood
Mentor, OH
My issue on the quoted price was not even addressed although you asked for my feedback. Your company should honor the price that was quoted on the phone. I will contact the BBB to report this incident to make sure that this does not happen to anyone else.
- Herminio Delgado
Mentor, OH
The service was prompt. The installer was efficient and knowledgable. He was very accommodating. I did not feel pressured into buying more than I needed. Very nice young man.
- Karen Uridel
Mentor, OH
Excellent job....very professional and cares about the quality workmanship. I would highly recommend Precision!
- Christine & Bob Coatsworth
Product:
Mentor, OH
Fast, friendly and very professional.
- Julia Lieb
Mentor, OH
Extremely happy with the service provided by Anthony.
- Cheryl Catania
Mentor, OH
Speedy service, knew what the problem was the moment he arrived and was budget friendly about fixing the problem.
- Christina Offenberger
We would like to send along a thank you for your business and we also look forward to any future help you may need with any of your garage door concerns!
Mentor, OH
Friendly, efficient, and economical. I'm very happy with the service provided and would recommend your company anytime!
- Phil Aumann
Mentor, OH
I originally had an appointment for garage door opener repair with a smaller company. They didn't show up and didn't return repeated calls/messages. When I called Precision, they were able to come out the same day (within 2 hours), provided a confirmation email with the picture of the technician I could expect, and the tech called when he was within 5 minutes of my location - WHAT A DIFFERENCE!!! The repair was completed quickly and at a very reasonable price - thank you PRECISION!!!
- Bette Lloyd
Ms. Lloyd, We are very pleased that Precision Door was there when you needed it! No one has time in their busy day to be held up by garage door trouble so we are very happy the repair was completed quickly and efficiently for you. Please feel free to pass along any recommendations to friends and family.
Mentor, OH
Anthony was great. He has been to our house twice now and the 1st visit he told us that we need our garage rebuilt. So Anthony's 2nd visit was the big job of rebuilding our garage door. Anthony was very friendly, very professional and explained things very well. I highly recommend Precision overhead door and ask for Anthony for your technician. you will not be disappointed
- Chandler & keri Wick
Mr. and Mrs. Wick, We would like to pass along our thanks to you for taking time to provide a review of the service you received from Precision Door. We are very pleased Anthony completed the work thoroughly and professionally to ensure your garage is the safest it possibly can be.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Anthony was professional and very quality oriented. Quick service. Will use again and recommend. Thank you. Wayne Monaco
- Wayne Monaco