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Read what people are saying
about Precision Garage Door in:

Lakewood, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 63 reviews, averaging 4.90 Stars:
Review:

Zoran Jovanovic did a great job fixing my garage door and installing the opener! He was very professional, knowledgable and made sure everything was done just right. I'd recommend his service to anyone!
Curt Rekow
A Response from: Jeffery Ware

Thank you for your feedback Mr. Rekow. Zoran is an excellent representative of Precision Door. He is professional, courteous and very demanding of himself. He wants to fix the door right, as do all our technicians. Please share your experience with others.

Zoran Jovanovic Service Provided:
Garage Door Repair
Technician:
Review:

Great job by everyone involved. Highly recommend to anyone needing repairs or a new door.
David Reid
A Response from: Jeffery Ware

Thank you Mr. Reid, we are very pleased your experience was a good one.

Ryan Freeman Service Provided:
Install Garage Doors
Technician:
Review:

This was the second time we had your technician, Zoran, out to do work on our garage door. Both times, the work was performed quickly and professionally. The first time, the spring broke on the door and we couldn't open it; he suggested that we replace all the working parts on the door, which we did. The second appointment was to replace the old, non-working garage door opener. It was a pleasure doing business with your company and I would recommend you to all my friends and family. Thank you for offering such excellent, fast service.
John Bozak
A Response from: Jeffery Ware

Thank you for sharing your experience with Precision Door and Zoran. We are pleased that Zoran was able to provide solutions to your garage door issues on both occasions and also that you enjoy many years of trouble-free operation. Please do tell others about us.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Anthony Wise was my Technician, he arrived on time and was very polite and professional. He knew immediately what was wrong with my door(me, I didn
BEATRICE WANK
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Wank. We are pleased Anthony provided the solution to your issue in a timely and professional manner.

Anthony Wise Service Provided:
Garage Door Opener Repair
Technician:
Review:

My garage door spring broke on a Saturday afternoon and I thought for sure that I would have to wait until Monday to have it repaired. I immediately looked in the Yellow Pages to locate a repair company that I felt I could trust to do a good job. I was surprised to see that Precision did not charge extra for weekend repairs and they even offered a discount on the service call. I contacted them and they were able to schedule service for me the next day (Sunday). Once the appointment was booked they emailed me a confirmation with the name and a picture of the serviceman that would be doing the repair. I happy that they would give me the name and a picture of the technician that would be coming to my home the next day. I was very impressed with the service that Bill Adamini gave me. He diagnosed my problem within minutes showing me not only that my spring needed to be replaced, but he also pointed out concerns he had for future problems I will encounter. He reviewed my options and answered all my questions before I decided on the items that I decided to have him replace. He serviced and replaced everything that I needed. He cleaned up and explained the lifetime guarantee that is offered by Precision on their parts and service. I am happy to recommend Precision to anyone that needs work done right the first time on their garage door repair needs. I also recommend that you ask for Bill Adamini when you schedule an appointment. He really knows his job. Thank you Jim Boland for your commitment to build your company on customer service and high business standards.
David Schroyer
A Response from: Jeffery Ware

Thank you for your feedback Mr. Schroyer. We provide service 24/7 and unlike other companies there is no extra charge for weekends. We send the email confirmation serves to assure the customer that a tech will be coming within the appointment time frame and the picture is to relieve some of the anxiety a homeowner may experience by allowing a stranger into his or her home. One of our goals is to educate our customers so they are able to make a well-informed decision based on accurate information. Thank you for choosing Precision Door and please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast friendly service! A+
Brian VENTURA
A Response from: Jeffery Ware

Thank you for your feedback.

Paul Broschk Service Provided:
Garage Door Opener Repair
Technician:
Review:

the tech and his trainee were both very courteous & helpful. They made sure I understood what the problem was and what my options were. Betty Parker
Betty Parker
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Parker. We hope you enjoy your new opener.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was very satisfied with the service provided by your technician. He thoroughly explained all my options, understood my needs and did not try to oversell. The work was completed in a timely fashion. I would definately recommend Precision to others who are in need of garage door service.
Mike Massie
A Response from: Jeffery Ware

Thank you taking time to write this review Mr. Massie. It is very important to Ryan and also to the growth of our business. Ou rcustomers are our best form of advertising. Thank you for allowing us to service your garage door.

Ryan Freeman Service Provided:
Garage Door Repair
Technician:
Review:

I received prompt service. The service representative was very friendly, courteous, worked quickly and told me everything that he needed to do. He gave me several price options. When he finished he gave me his card and told me not to hesitate to call if I had any further questions or problems. I would recommend your company to others.
nancy ressler
A Response from: Jeffery Ware

We want to provide a good experience for our customers. Matt is an excellent representative of Precision Door. Please do not hesitate to call on us again.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

&Paul is a credit to your company & an outstanding salesmem. He took time to explain everything to us .Thank you very much
Mr and Mrs Geib
A Response from: Jeffery Ware

Thank you for your feedback. Paul is fast becoming one of our best technicians. He really has a very affable demeanor that grows on a person.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was driving and noticed a Precision truck...I called the number on the side, told them what I needed and had an appointment the very next day. One of the owners himself called me to make sure that all my needs will be met. They sent Matt out to supply me with 2 garage door openers and look over my current unit. I have a unit that is over 15 years old and I am sure will need to be replaced sometime soon. Matt was informational, thorough, and professional. He shared with me what my options will be when it is time to replace the old unit and reassured me that they will be here for all my further needs. I love to have a local business that I can support who not only offers a superb product, but make you feel more than just a customer. I will recommend Matt and request him to take care of my future business with Precision Door.
Tony Chiaravalle
A Response from: Jeffery Ware

Thank you for your feedback Mr. Chiaravalle, I see you are a man of your word. I am glad Matt was able to solve the problem. Please call on us again for any garage door issues you may have.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

I called and set up the appt. they called the next day,I showed them the problem and in 45 minutes they had me set up.this is the second time I have used them and I would recommend them to all.
Thomas Utrata
A Response from: Jeffery Ware

Thank you for taking time to review your experience with us. We do our best to provide prompt, immediate and professional service to our customers. Please do recommend us to others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

We were very satisfied with our service. Ryan made sure to call ahead and confirm his arrival time. He showed up right when he said he would. I was very impressed how quickly Ryan was able to diagnose the problem and recommend a solution that worked with our budget. He performed the work within 90 minutes as promised. He was very professional and knowledgeable about the products available. We will most certainly request Ryan from Precision Door for any future work. Thank you!
Josh Skraba
A Response from: Jeffery Ware

Our goal is 100% customer satisfaction and "fixing the door right the first time". Please call on us again.

Ryan Freeman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Bill did a wonderful job and was very professional. He was able to complete the work in a timely fashion and took care to clean up afterwards. He explained all features of my new garage door opener and I was very happy with his work!
Victoria Wagner
A Response from: Jeffery Ware

Thank you for your review Mrs. Wagner. Bill does an excellent job for us. Our goal is 100% customer satisfaction. Please tell others about your experience.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Jim was very helpful in diagnosing and fixing my obscure and annoying problem. The solution turned out to be pretty simple, but I never would have figured it out on my own. Jim also alerted me to a problem I may have with my springs that I elected to fix later. Great work, reasonable prices, on time. Great! I
Jim may
A Response from: Jeffery Ware

Thank you for your feedback.

Service Provided:
Garage Door Repair
Review:

Selected Precision from Angie's List. New steel door installed in one day. Very lightweight and easy to lift. I have a very old garage that is slightly leaning. Precision came out again a few days later when I called to make adjustments. I found them very responsive and easy to deal with.
Mark Sweeney
A Response from: Jeffery Ware

We appreciate your feedback Mr. Sweeney. Our goal is 100% customer satisfaction.

Anthony Wise Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Matt was professional & did a great job installing a new garage door opener. Thanks Matt & also thank you too, Jim!
Michelle Kirkwood
A Response from: Jeffery Ware

Excellent service and quality workmanship. We are glad tht you are satisfied with the service we provided. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Tech did not leave an invoice, parts are much too expensive springs by 3 times, and the need for an additional part required [center bearing by 5 times] was not discussed in during appointment conversation. Tech Service rate fair and work satisfactory. I would not recommond them.
Richard Baker
A Response from: Jeffery Ware

We apologize that your experience was not a good one. We are constantly re-evaluating our staff so we are able to send only the most professional, competent and thorough technicians to service our customers needs. Again, we apologize. We hope this one incident will not discourage you from using us in the future. I promise your experience will be entirely different.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Never thinking I would need to repair my garage door, I wasn't certain who to call. So, I asked around and made a few calls to the various locations recommended and found myself pleased with every aspect of Precision. From customer service to Brad the technician that came out, their patience and willingness to help was greatly appreciated. Brad was arrived early, was knowledgeable, and professional. I am happy to recommend Precision as a result of such a positive experience. Thank you-Julie
Julie Said
A Response from: Jeffery Ware

Thank you for your feedback Ms. Said. Garage doors are something most people take for granted. When it is opening and closing we think everything is fine but as soon as it stops working we realize how important that door is. We are pleased that we were highly recommended and were able to provide a pleasurable experience. Our business is driven by 100% customer satisfaction and fixing your door right the first. Thank you for calling Precision Door. Please share your experience with your friends and family.

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Springs
Operations Manager:
Review:

Matt was terrific! Two days before we were hosting a big family event at our home, our garage door finally gave out. It was stuck open at a precarious angle. Matt came out straight away, assessed the situation, and assured us he would be out the next day to install a new door. No pushy sales pitch -- just a great conversation and a solution to our problem! Matt worked late on a Friday evening to get the job done! What a champ! Professional, courteous, and fast. Based on this experience -- both with the appointment scheduler and Matt -- I wouldn\'t hesitate to recommend Precision!
Teresa Coyne Andreani
Service Provided:
Install Garage Doors
Review:

Matt was terrific! A couple of days before a party at our home,our garage door finally gave out - and it was stuck open on a precarious angle. Ugh!We had heard great things about Precision and so we called to get an estimate on a replacement. In no time, Matt was at our home, assessed the situation and offered to come back the next afternoon to install a new door. Matt was courteous, professional, and fast. He worked late on a gorgeous Friday afternoon to finish the job and we were so grateful to have our garage back in shape before our guests arrived. We'll be calling Matt back this fall to install a garage door opener. Would we recommend Precision? We already have! Thanks so much!
Teresa Andreani
A Response from: Jeffery Ware

Mrs. Andeani, Our success is increasingly the result of people like you recomending Precision Door Service to friends, family and neighbors. Our dedication to quick, proffesional service and outstanding value are well appreciated by our customers. Thank you for your comments and i hope the party went well.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Showed up on time and finished the job. No complaints. Job well done. Thanks
Bev and Ron Rudin
A Response from: Jeffery Ware

Thank you for reviewing Brad. He is one of our most consistent technicians. He very professional and all business. We hope that you are completely satisfied and will use Precision again if the need arises. Jeffery Ware

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Mitch, our technician, is professional and polite. He is knowledgable and described garage doors as well as options. Our experience with Precision thus far is excellent. Edie Myers
Bill Myers
A Response from: Jeffery Ware

Thank you for your feedback Mr. Myers. Our goal is to educate our customers so they have the ability to choose the best possible option to solve their problem. Mitch is an exceptional young man and I can assure you the excellent service will continue. Thank you again for choosing Precision Door Service.

Service Provided:
Broken Garage Door Spring Repair
Review:

I had hoped my garage doors could be fixed but they had died. I was extremely pleased with the way the the new doors were installed. Tom was very friendly and competant. I would definitely recommend Precision Doors to my friends and neighbors and family. The work was completed when promised. It was an extremly hot and humid day and he was great. Grandma 1944
Nancy Murphy
Service Provided:
Install Garage Doors
Review:

My garage door would not go up, and I could not open the man door because I had misplaced the key. My car was trapped in my garage with no way to get to work! I called Precision Garage Door and got an appointment that same day. Jeremiah Byrd was there on time and was very personable and professional. My garage door was repaired and I was on my way to work within 45 minutes! The whole experience was handled professionally, from the receptionist who took my call and dispatched the work timely, to the final repair. I would recommend Precision Garage Door to all! Lakewood, Ohio
pamela miller
William Coad Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I chose Precision because of a previous visit to repair an existing garage door opener. At that time they were very professional and fixed my problem. So this time I called them back. The tech Brad, gave me my options, I could repair the opener that was about 17 yrs. old or replace it with a new one. He explained everything he would do & the cost. I chose the new one. He was done in a short amount of time, cleaned up the area & went over items where I had a concern. Thank You
Debbie Szabo
Brad Buzzelli Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Operations Manager:
Review:

Thanks for the prompt service, both times, once in February and once in March.
Robert Donnelly
Service Provided:
Garage Door Repair
Review:

Problem was quickly assessed and two news garage door openers were installed.Our garage door openers were not working. We had been opening our doors manually. I called for a service appointment which was easily scheduled over the phone. We were given a two hour window of when we should expect our technician to arrive. Brad of Precision Door called about an hour ahead of schedule and asked if it would work for us for him to arrive early. That worked for us and he arrived within 20 minutes. Brad was friendly and professional. He quickly assessed the problem we were having, and gave me the options I had. No pressure, just the facts. We decided to go ahead with having two new garage openers installed, as he had the parts with him and would be able to do it that day. He completed the job in about two hours, explained everything thoroughly to me, and cleaned up everything thoroughly. From what I can tell, it was a very professional job well done. I am very happy with the service and product I received for the price I paid, and would gladly recommend Precision Door Service, especially Brad, to friends and family. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A
Jennifer Kristy
Brad Buzzelli Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Operations Manager:
Review:

They got the serviceman to me quickly. He was on time and very friendly and courteous.
Nancy Ressler
Service Provided:
Broken Garage Door Spring Repair
Review:

I flagged Jim Boland on Saturday in a grocery store parking lot. On Monday afternoon my door was fixed. Brad was honest and to the point. I would recomend these guys to anyone who needed work. Local, trustworhty, Thanks guys
P J Kettle
Brad Buzzelli Service Provided:
Garage Door Repair
Operations Manager:
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