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about Precision Garage Door in:
Avon, OH
Precision Garage Door of Clevelandhas received 110 reviews, averaging 4.97 Stars:
Avon, OH
Dan, Thank you for your review and clear dedication to our company and your technician, Dave. We look forward to your return business and appreciate customers like you.
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Avon, OH
My son used and recommended Precision. And I would do the same. Timeliness is very important. Try to move the answering service along a little better. Give the one gal a little training in speaking out clearly and promptly. Your office people are excellent. I haven't had the door installed yet so don't have an evaluation for that. Your service man was knowledgeable and courteous.
- Marion Cleland
Avon, OH
You upgraded my garage door system 6 years ago. The chain drive on the garage door opener broke today. I took the invoice from 6 years ago and called your office looking for help. I really didn't know what to do and thought that nothing could happen until next week. The young lady that answered the phone was wonderful and you tech was here in two hours. He described the two options that were available to me and the pricing. He is an amazing young man and you couldn't have a better representative for your company. It is unusual in this day and age to find a young man that really enjoys what he is doing. That says a lot about your company. What started out as the day from hell ended up a great experience. Thank you so much for the quick and amazing service
- Timothy Smith
Thank you, Mr. Smith for your wonderful and kind words about our staff and our company. We take great pride in the technicians we employ and Ryan truly does top the list for us. We are very pleased and appreciative of your continued loyalty to Precision Door. Thank you again and please do not hesitate to call again should the need arise.
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Avon, OH
The technicians are always friendly and knowledgable about their produce. They show up on time and are scheduled in a timely manner. I have used them for years~
- Mary Brownfield
Avon, OH
4th February, 2016. I contacted Precision, because of your positive web site feed back, you are a local company and I was hoping to find a quick door replacement. The same day, and Promptly at 11 a.m. Zoran arrived to assess the job and at 2.30 p.m. Ryan arrived to fit a new garage door and mechanism. By 5.30 I had a lovely new and quiet door. I had called your office at 9 a.m. I spoke with Heather and Jenifer, then later met with Zoran and Ryan and found dealing with all four to be a delightful experience. Probably the best customer service ever and totally professional. Thank you for brilliant service and having the nicest staff to deal with.
- Tess Bartrum
Thank you for your feedback Mrs. Bartrum. This an awesome review, it speaks to every facet of our business that separates us from our competitors. We want to provide our customers with the highest level of customer service possible and for them to be 100% satisfied when the job is complete. Thank you for choosing Precision Door and please share your experience with others in need of garage door service.
Avon, OH
Bill Adamini was our technician. His work ethic and professionalism are outstanding. Great service by great people. Thank you.
- David Dolcini
Avon, OH
The technician was very professional and did a wonderful job. Very courtious and explained everything very well. I would certainly recommend him and your company.
- Margot Schwenk
Avon, OH
My wife and I are pleased with the door and opener. The installer drilled 8 unwanted holes into the ceiling before finding ones that would work. That was something that we didn't expect to happen with professional installers.
- Craig & carolyn Witherspoon
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Avon, OH
Service call was prompt. Tech Anthony Wise was courteous, knowledgeable, explained repair options available, competent and efficient. Door is operating properly and quieter. Great service. Will recommend to neighbors, friends. Thanks, Mark & Margaret Christ
- Mark Christ
Thank you for your feedback Mr. Christ. Anthony and our other technicians are prompt, Professional and courteous. Please share your experience with others.
Avon, OH
Did an awesome job. Arrived on time, provided me with options for repair. Fully explained every step of the process and provided me a detailed explanation of the charges. An all around great guy to talk to also!
- Steve Stewart
Thank you for your feedback Mr. Stewart. We do our best to Provide prompt, professional and courteous to our customers. We want you to have a positive experience with Precision Door.
Avon, OH
When we get hit with these sub-zero temperatures our garage door opener would start acting up. Precision's service tech, William Coad, came to our home and with a few adjustments was able to eliminate the problem. We have had several sub-zero days since and have had no additional problem. Thanks! William Coad was very courteous and knowledgeable.
- Mary Brownfield
Avon, OH
Called Precision on Monday morning to have them come repair my garage door that would not close properly. Within a matter of hours Bill Adamini was at hy home and fixed my door within an hour or so. He was pleasant to deal with and very knowledgeable. I would highly suggest Precision to anyone!
- David Gatchell
Thank you for your feedback Mr. Gatchell. We do our best to provide prompt, professional and courteous service to our customers. Please share your experience with others.
Avon, OH
I couldn't be happier with the service I received. My technician Zoran was on time, pleasant, knowledgeable and efficient. He did all of this while working in below zero temperature! I will ask for him if I neded future help and recommend the company to all.
- Sandra St. Aubyn
Thank you you for your feedback. It seems as if Zoran has created a raving fan. Please share your experience with others.
Avon, OH
The garage door stopped functioning on Saturday afternoon. We were amazed that we could receive service on Sunday afternoon. The technician arrived earlier than scheduled, diagnosed the problem and fully disclosed the repair and cost before beginning the work and completing the service. I especially liked the appointment confirmation that told us who the technician would be and provided a photo so we would recognize him when he arrived. I have used Precision Door in the past and will remain a loyal customer.
- Barbara Pappadakes
Thank you for your feedback Mrs. Pappadakes. The appointment confirmation and photo of the technician relieve some of the anxiety a homeowner may have about having a total stranger in their home. We definitely appreciate your continued loyalty.
Avon, OH
Everyone at PDS from the receptionist to the technicians were wonderful! While I originally called in regards to a repair for my opener but I ultimately decided to replace the opener and door . Both Al Fleming and Ryan Freeman where very professional and technically proficient. They took their time to listen to me and answer all my questions. Great Job!
- Christine Dziekan
Thank you for your feedback Mrs. Dziekan. We want your experience with us to be a positive one from beginning to end. All of our technicians are prompt, professional and courteous. The last statement is what really sets us apart from our competitors, we actually listen to our customers. Thank you for choosing Precision Door and please tell others aboutus.
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Avon, OH
I called with a bit of uncertainty about what opener package to get. Mine was 22 years old, and there have been many innovations and options in the market today. Heather, the sales representative advised me that the technician would have several choices with him, and I could make a decision at the time of the installation. That technician was Will Coad; a kind gentleman installer. He told me a bit about himself. He has a love for antique things and music. He also told me that he is a perfectionist. I liked him instantly. He was hard-working, precise, and neat. He went above and beyond to inspect, inform, and perform his service. In the end, I got a great product that works like a dream. I also felt that I had a friend install my new Liftmaster; not just a tech.
- Stan Witkowski
Thank you for your feedback Mr. Witkowski. I will definitely give Will a BIG THUMBS UP being an excellent ambassador for Precision Door. We want our customer to know how important they are to us. We want to provide WOW experience for our customers. Thank you for choosing Precision Door.
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Avon, OH
We're very pleased that Precision Garage Door Service was able to repair our garage door opener on Sunday, the day it stopped working. Technician Paul Broschk was very friendly with a pleasant personality,thoroughly explaining everything to us,and doing an outstanding job of installing and adjusting our new belt drive system. He also installed two new springs. We will definitely recommend Precision and Paul to our friends.
- Jeff Qualls
We appreciate your feedback Mr. Qualls. Same day service isone of the differences between Precision Door and the other companies. Then there is Paul, we are very fortunate to have him. He has such a pleasant personality that it is infectious and our customers love him. Please do recommend us to friends and family.
Service Provided:
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Technician: Paul Broschk
Avon, OH
Thank you for the service. Precision responded to my request very promptly. The technician, Zoran, called me to let me know when he would arrive. He did an excellent job explaining the function of the door and opener and the benefits I would gain by replacing worn out parts.
- Eileen Hayes
Thank you Mrs. Hayes. We do our best to prompt, professional and courteous service to our customers. Thank you for choosing Precision.
Avon, OH
Customer friendly company from the receptionist who took my call and scheduled the appointment to the technicians who completed the repairs. The technicians who performed the work completed an inspection then offered me repair vs replacement options including the cost of each. I plan on using this company again when the time comes.
- Dan Zegarac
We appreciate your feedback Mr. Zegarac. We want to provide our customers a memorable experience from the initial call all the way until our technicians leave the driveway. Our goal is to fix it right the first time.
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Avon, OH
Great service - came quickly to fix door stuck open... Thank You!
- Karen Shulin
Thanks for allowing us the opportunity to service your door Mrs. Schulin.
Avon, OH
Matt was very polite, called before arriving, explained my options and I was very comfortable with his presence and the manner he handles himself. A very good representative of your company. I had my whole garage door system rebuilt and like the lifetime warranty. Thank You.
- Karen Shulin
We appreciate your feedback Mrs. Shulin. Our guys understand the anxiety homeowners may experience when a stranger comes to their home. We want to diffuse that feeling by being courteous, friendly and knowledgeable. We agree, Matt is an excellent representative of Precision Door and value him. You made a wise decision to rebuild your door and we stand by our warranty.
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Avon, OH
Very impressed with service, on time, explained everything in detail, answered all questions and performed thorough safety inspection. Would highly recommend. It is reassuring that precision stands behind their product and service with a lifetime warranty.
- Leah Schmitz
Thank you for taking time to review your experience Mrs. Schmitz. Our goals are to fix your door right the first time so you don't have worry about it and for you to be 100% satisfied. It is obvious Zoran was able to accomplish both. And yes, we do stand behind our Lifetime warranty. Please recommend us to others.
Avon, OH
What a great warranty,after 7yrs. rebuild at no cost not even service call. Serviceman fast, very excellent, friendly.
- WILLIAM EXUM
We are one of the few companies that stand behind our warranty. This is one of the things that make us different from our competitors. Thank you for choosing Precision Door and please share your experience with others.
Avon, OH
Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.
- Greg Stetz
We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.
Avon, OH
I have been very pleased with the service from Precision. I think you should know that is quite an accomplishment. I spent 30 years doing purchasing for large and small companies so I am not necessarily easily pleased. I have been treated very well by your people and that unfortunately is a rarity today.
- DOROTHY FENNELL
Thank you for your feedback Mrs. Fennell. Coming from someone that has a business background is awesome. We are battling an uphill struggle because of the stigma attached to service providers. It is very important for us to provide the highest level of customer service possible and to treat our customers with dignity and respect. I guarantee that you will always receive the same treatment. Thank you for choosing Precision Door.
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Avon, OH
Great job! Al was thorough and very detailed oriented. Very professional
- Todd Piatt
Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.
Avon, OH
Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.
- Rick Sykora
Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.
Avon, OH
I was not sure what to ask when looking for a new garage door. Matt was very informative and did all the comparing and explaining for me. After we decided to go with Precision, Matt also installed the door and did a great job. We were very impressed with the quality work performed. We wont hesitate to call again.
- Jack Turza
Thank you for taking time to share your experience with Precision Door. Matt really takes pride in educating his customers so he or she is able to make the best possible decision based on their situation. I will make sure Matt sees this review. Thank you for choosing Precision Door and pleae share your experience with friends and family.
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Avon, OH
Job well done,quick response, but too expensive. I figure $300. max. ($100. service call,$100./hr for repair,took less than an hour,$100. for springs. That seemed fair.
- William Mangano
Thank you for your feedback Mr Mangano. I won't apologize for our prices, but I will ask "What is peace of mind worth". Hopefully, over time you realize that we are not expensive. Thank you for choosing Precision.
Avon, OH
Matt was here much more quickly than I expected and helped me so much. Definitely would recommend Precision to anyone who will listen to me! Can't say enough good things about Matt... He was great!
- DOROTHY FENNELL
Thank you for taking time to review your experience with Precision and Matt. Seems as though Matt exceeded your expectations. We want our customers to be completely satisfied after the job is completed.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I was so impressed with the outstanding service and professionalism! I will not use another company again. Dave was my technician and he was fantastic!
- Dan Kierce