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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.
A Response from Jim Boland:
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Rich Sobiech
Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.
