This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I would highly recommend Precision. Our garage door broke first thing one morning and we had no way to gain access from the inside. I called Precision and was greeted by a friendly voice who scheduled the repair call for that morning. The technician arrived well within the time frame I was given and was polite and professional. He was able to repair the door in record time and at a very fair price.
What a GREAT company!!!The ladies that answered my call where very pleasant and so helpful. Our technician,Al,was very knowledgable and took the time to answer all my questions. Precision Door is a company of the highest caliber. My door is quiet and my grandkids will be safe playing in the garage on rainy days. Thank You All.
My Service Technician, Al, was very good. He was patient, thorough and very informative. He did a great job! I will refer Precision Door Service to all my friends. Thanks.