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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I picked Precision from a search on Angies List. Matt did a great job. He called ahead of time, explained everything very well and made quick work of replacing the spring. Our dog, Max, liked him too.
A Response from Jim Boland:
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Paul Paliobeis
Thank you for reviewing Precision Door and Matty in particular. We have an outstanding relationship with Angie's List. Speaking of, would you be willing to review us on Angie's. We want to educate our customers so they can decide the best solution for their issue. 100% customer satisfaction is our goal. We are happy that Max liked Matty, too.
