Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Geauga County Area, OH

(440) 220-4415

Geauga County Area has received 10 reviews, averaging

Install Garage Doors
Chesterland, OH

Precision Garage Door5.000 of 5 Stars

Date: 04/09/2012

Comments:

Online
submission
[?]

We love our new garage door! The premium cherry color is beautiful and it makes our house look brand new. We are very happy with the new opener that is so quiet. We are glad that we also got the key pad for easy entry, if we don't have our opener with us.

The installation went very smoothly,quickly,and efficiently. Matt did a great job and was very professional. We appreciated that Jim,the owner, also came out to make sure that we were pleased with the installation.

We would highly recommend Precision Door Service to everyone.

.

– Vickie and Gary Mitchell

A Response from Jim Boland:

Thank you for your feedback. This is truly one of my favorite reviews to date. We want all of our customers to have a pleasurable experience. I hope that you enjoy your new door and garage door opener fo many years to come.

Service Provided:

Install Garage Doors

Product:

Steel Garage Doors

Technician:

Matt

Garage Door Repair
Chardon, OH

Precision Garage Door4.000 of 5 Stars

Date: 03/25/2012

Comments:

Online
submission
[?]

Purchased a Groupon to have garage door inspected with minor maintenance performed. Also, assisted my husband electronically link the garage door opener to the Homelink system in our new car which we were having trouble connecting.

– carol grove

A Response from Jim Boland:

Excellent. We try to provide the best customer service possible. Very wise of you to purchase the roller replacement. We should always be proactive in maintaining our garage doors. Please do not hesitate to call on us again if you experience any issues. Thank you for your feedback.

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Rollers

Technician:

Matt

Broken Garage Door Spring Repair
Chardon, OH

Precision Garage Door5.000 of 5 Stars

Date: 11/25/2011

Comments:

Online
submission
[?]

I was so pleased with the service I received from Precision. I had a spring break the day before Thanksgiving, while my house was on the market. Precision charged a reasonable service call fee and came out that day! Technician was knowledgeable and gave great service. I would highly recommend Precision.

– jessie ruckel

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Eric Kirby

Broken Garage Door Spring Repair
Chardon, OH

Precision Garage Door5.000 of 5 Stars

Date: 06/10/2011

Comments:

Report Card
submission
[?]

I am extremely happy with Steve's work and Steve was very friendly

– Maryann Stamos

Service Provided:

Broken Garage Door Spring Repair

Technician:

Steve Washburn

Garage Door Repair
Chardon, OH

Precision Garage Door5.000 of 5 Stars

Date: 03/18/2011

Comments:

Online
submission
[?]

I was very pleased with the service and response time and the technician was very knowledgeable. He recognized immediately that I had a problem with the rollers and alignment and went out of his way to do what was required. I am now awaiting a follow up for a keyless pad to be installed and I understand that his truck is out of service. Please remind Rob that I am waiting for the keyless entry pad.

– Dale Fellinger

Service Provided:

Garage Door Repair

Product:

Precision Garage Door Opener

Technician:

Steve Washburn

Broken Garage Door Spring Repair
Novelty, OH

Precision Garage Door5.000 of 5 Stars

Date: 03/14/2011

Comments:

Online
submission
[?]

Very responsive and completed the job correctly.

– Judy Izant

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Cables

Technician:

Steve Washburn

Garage Door Repair
Chardon, OH

Precision Garage Door5.000 of 5 Stars

Date: 10/12/2010

Comments:

Online
submission
[?]

Brad was very efficient and polite. He explained exactly what needed done and the reason why. He was on time and did the job very quickly. I am very happy with the job and would recommend your company. I also liked the fact that you could come right away.

– Judy Fields

Service Provided:

Garage Door Repair

Technician:

Brad Buzzelli

Garage Door Repair
Chardon, OH

Precision Garage Door5.000 of 5 Stars

Date: 08/25/2010

Comments:

Online
submission
[?]

I just want to take this opportunity to thank Brad and Precision for the prompt, professional and high quality repair that was performed at our residence. Brad made my call a priority, reviewed the problem, informed me of the cost and performed the service. He did his best to keep the cost lower by utilizing some of the existing materials where he could and was a pleasure to work with. While repairing a garage door is not something I want to spend money on, I felt that we received prompt, high quality service and it was well worth the money spent. I will certainly be recommending Precision to others. Thank you!

– Colleen Curran

Service Provided:

Garage Door Repair

Technician:

Brad Buzzelli

Garage Door Repair
Chardon, OH

Precision Garage Door5.000 of 5 Stars

Date: 07/06/2010

Comments:

Online
submission
[?]

Prompt and profesional service. The installer knew exactly what was wrong and how to repair it. I would not hesistate to call on this company for all your garage door needs.

– James Vargo

Service Provided:

Garage Door Repair

Manager:

Jeffery Ware

Garage Door Opener Install
Novelty, OH

Precision Garage Door5.000 of 5 Stars

Date: 04/30/2010

Comments:

Report Card
submission
[?]

I am very glad I found Precision Door. You all have been wonderful to work with from the people that answer the phone and especially our technician Al Fleming. Al explained everything we needed to know abouy our new PDS-4700e operator and was very patient answering all my questions. When my safety sensors stopped working Al walked me through evicting the spider that had moved in, causing the problem. Thank you all so much.

– Gayle Martin