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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Beachwood Area, OH

(440) 389-4446

Beachwood Area has received 24 reviews, averaging

4.67 of 5 Stars

Broken Garage Door Spring Repair
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/21/2011
Comments: Online
submission
[?]
It was expensive but the service was very good and the garage door now functions much better.
– Leann Olansky
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Opener
Technician:
Eric Kirby
Garage Door Repair
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/12/2011
Comments: Online
submission
[?]
Website and the use of it in appointment confirmation and "meeting" my technician before he even came was a great help. Al Fleming was tremendous. Not only did he know what he was doing but he explained it to me in layman's terms. Al also went above and beyond duty by connecting my garage door opener to my car. A feat that I couldn't do in a couple dozen tries. Thanks, Al!
– mark presser
Service Provided:
Garage Door Repair
Technician:
Al Fleming
Broken Garage Door Spring Repair
Gates Mills, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/10/2011
Comments: Online
submission
[?]
I was impressed with the both the quality & workmenship of your product and the installer. I would recommend your co. to future clients of mine. Thank You!
Mr. Carmen Gatto
– carmen gatto
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Tom Paulus
Broken Garage Door Spring Repair
Gates Mills, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/28/2011
Comments: Report Card
submission
[?]
Efficient, Excellent top notch service given. Tom goes that extra mile with his time and knowledge. He gets a huge recommendation from me
– L.Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Tom Paulus
Garage Door Opener Repair
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/27/2011
Comments: Online
submission
[?]
The satisfied reviewers Precision had on Angie's List, and the great deal that you offered on the garage door tune-up and roller replacement were both good advertising. Jeffery and Tom replaced the old metal rollers with much quieter ones, and fixed problems we were having the the speed and force with which the garage door opened and closed. They also fixed a problem where the garage door would open again immediately after being closed. Finally, they did a safety inspection and lubricated the moving parts. Finally our garage door works like it is supposed to!
– Alex Barron
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Rollers
Technician:
Tom Paulus
Garage Door Opener Install
Beachwood, OH
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 05/25/2011
Comments: Online
submission
[?]
I like how quiet the new door opener is. It seems to be slower than my old opener.
– Wendy Rabinovitz
A Response from Jim Boland:
The new PDS-4700e moves just slightly slower than a conventional operator. This slightly reduced speed puts less stress and the door and contributes to its extemely quiet operation.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Steve Washburn
Broken Garage Door Spring Repair
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/16/2011
Comments: Online
submission
[?]
Service call late Saturday night got service person to my house before 9 am Sunday. Prompt, courteous, fast and explained everything. My wife was to go to surgery the next day so we were really relieved. Said door panels were cracked, he would see if they were still available and could be replaced economically. Haven't gotten a quote yet, but that was only yesterday. They are top flight.
– Stuart Schultz
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve Washburn
Garage Door Opener Repair
Beachwood, OH
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 05/02/2011
Comments: Online
submission
[?]
Precision repaired a broken spring and bent back some hinges that were damaged when the original spring broke. As well as a little tune-up work. It was more expensive than I had hoped but Steve was very personable and professional in carrying out the work.
– shand
Service Provided:
Garage Door Opener Repair
Technician:
Steve Washburn
Garage Door Repair
Shaker Heights, OH
1.000 of 5 Stars
Precision Garage Door1.000 of 5 Stars
Date: 04/14/2011
Comments: Online
submission
[?]
My garage door didn't move, but I could hear the motor noise. So I searched the internet, and called this company because I put in the key words, "garage door service", "Shaker Heights". A guy came over on the same day saying I need to change this and that. I asked him if he can make it work and I will consider his suggestion later. He then became to be not as enthusiastic as he was before.

The door didn't work again just three days after the repair. I had to call another company to get it done again.
– Sunny Sun
A Response from Jim Boland:
At Precision Door we put the safety of our customers first. From time to time this means that we will not repair a door if, after the repair, the door will continue to pose a hazard. Unfortunatly this customers door was in a very poor, and unsafe, condition. In spite of the danger to himself and his family he wanted only a partial "band aid" repair. He was informed at the time that the limited repair he wanted carried no warranty as it did not address the actual service issues with the door.In this case the customer was willing to ignore the Technicians advice resulting in additional service after only three days.
We regret this situation occured but we will not jepordize the safety of our customers for the sake of a few dollars.
Service Provided:
Garage Door Repair
Technician:
Al Fleming
Garage Door Repair
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2011
Comments: Online
submission
[?]
Our garage door had stopped operating with no apparent power outage.The ad in the phone book was noticeable, and when I called, Jim was extremely friendly. I set up an appointment, and Al called to say he could be here early if that worked for me, and it worked out great. Al was very friendly and helpful. He explained the problem, and suggested getting new rollers. I would definitely use Precision again, and reccommend them !
– Elise Schwartz
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Al Fleming
Broken Garage Door Spring Repair
Pepper Pike, OH
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/30/2011
Comments: Online
submission
[?]
He did great work on the spring and very nice and pleasant to conversate. He did excellent work. The only issue is that he filled out the inspection sheet, but did not explain it to me. For example, the garage door is unbalnced was checked...what does that mean. was it because of the broken spring or something else.

Overall great service on a Sunday morning.
– James Hall
A Response from Jim Boland:
We apologize for not taking the time to fully explain the Safety Checklist. Al was working with a bad cold and was not on his A game. Al did contact Mr. Hall and explain the Safety Checklist to him to his satisfaction
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Al Fleming
Garage Door Opener Install
Shaker Heights, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/18/2010
Comments: Postal Mail
submission
[?]
I am so grateful they came out on such a bad weather day...
– Jana Kirilcuk
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Al Fleming
Install Garage Doors
Gates Mills, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2010
Comments: Report Card
submission
[?]
Brian is a gem. He provided great customer service and did a great job installing our new door. I will reccomend Brian, and Precision Door, to everyone i know. Thanks.
– Michael Shaughnessy
Service Provided:
Install Garage Doors
Technician:
Brian Nehls
Garage Door Opener Install
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/04/2010
Comments: Online
submission
[?]
I am happy to write a review of your service and your product. A year ago, I had a new garage door opener installed by someone who did not stand behind the job. The opener never worked well. I contacted your company and technicians came out advising me that the opener needed to be replaced. I was impressed with the professionalism, efficiency and politeness of both men. At the time I could not afford the new opener so I waited until 2010. Yes, you met my expectations. This new technician was equally professional. He serviced my garage door and gave me tips on annual service for the future. The opener works perfectly, is quiet and smooth operating. I love it! I will definetly use Precision again and recommend Precision to others.
– Ruth Addison
Service Provided:
Garage Door Opener Install
Technician:
Brad Buzzelli
Garage Door Opener Repair
Gates Mills, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/31/2010
Comments: Report Card
submission
[?]
Steve is GREAT and provides wonderful service.
– Yolanda Fiore
Service Provided:
Garage Door Opener Repair
Technician:
Steve Washburn
Install Garage Doors
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/19/2010
Comments: Online
submission
[?]
Several months ago we needed a garage door repair. I found Precision in the Yellow Pages along with a discount coupon. We called and were very glad we did. The service was impeccable. Brad Buzzelli was the technician. He was courteous, professional and very knowledgeable. At the time of the repair, we talked briefly about eventually purchasing new garage doors. Brad talked to us about it briefly, explaining our options but without any sales pressure at all. Months later, we decided to replace the old doors and called Precsion and requested Brad. We made am appointment to get an estimate. Again, Brad was prompt, professional and a pleasure to deal with. Within a week or so, we had our new doors. They were installed in a timely manner and all of the old equipment was removed from our property. We were extremely happy with the job from start to finish and would not hesitate to recommend Precision to our friends and family. Thanks!
– Claudia Marmaros
Service Provided:
Install Garage Doors
Technician:
Brad Buzzelli
Install Garage Doors
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/21/2010
Comments: Online
submission
[?]
You guys are absolutely the best garage door company out there! My wife and I are extremely happy with our new door purchases. For years we lived with our old, loud, annoying doors and operators that would aggravate us constantly. There was no way you could open the door without everyone in the house knowing, hearing that awful sound. But we didn't really know that there was something better until we met Jim and he demonstrated what a quality door and operator could do. This new system is SILENT! We see our friends' jaws drop when we press the button to show them. It's amazing what a difference a great door makes - we use this door more than any other in the house and it just makes us feel great every time we use it. The door itself is high quality and not one of those common "plinky" kinds that makes a cheap metallic sound when you flick it with your finger. It's clear that this system is built so well that it will last a lifetime and it's way worth the additional investment. No more door troubles. Thanks so much for your great service. We have enjoyed these new doors for the past couple of years and continue to recommend your company to everyone we meet.
– Glen Kuenzler
Service Provided:
Install Garage Doors
Product:
Chain Drive Contractor 3255
Manager:
Jim Boland
Garage Door Repair
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/09/2010
Comments: Online
submission
[?]
We had used Precision in an emergency 5 years ago and Al did a great job of repairing our door. He also made sure we got the lifetime warranty which made a huge difference as he had to replace the spring and because we originally got the warranty, there was no charge on this repair.
– William Levine
Service Provided:
Garage Door Repair
Technician:
Al Fleming
Garage Door Opener Install
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/08/2010
Comments: Online
submission
[?]
Jeremiah did a great job. He worked quickly, was polite, and made sure that we understood how to use the devices. He is also a big fan of your company and product - especially in terms of qualities of your products. The companies' same-day service is the reason behind our choosing you. Thanks.
– Larry Rothenberg
Service Provided:
Garage Door Opener Install
Technician:
Jeremiah Byrd
Garage Door Opener Repair
Beachwood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/04/2010
Comments: Online
submission
[?]
Service was excellent! Thanks, Precision.
– Bridgid Foster
Service Provided:
Garage Door Opener Repair
Technician:
Al Fleming
Garage Door Repair
University Heights, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/29/2010
Comments: Online
submission
[?]
Prompt excellent service, fair price. The gentleman who helped us, Jeff ware, was very friendly. We would highly recommend!!!
– David Morrell
Service Provided:
Garage Door Repair
Manager:
Jeffery Ware
Install Garage Doors
University Heights, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/03/2010
Comments: Online
submission
[?]
Before spending money repairing my very old springs and brackets due a rusty, snapped chain, I was advised to buy new doors and if I did so, I could use my existing automatic door opener which I appreciated. The job was done as soon as it could be scheduled and the results are fantastic. I'll be sure to tell others about Precision.
– Bryan Rhodes
Service Provided:
Install Garage Doors
Manager:
Jeffery Ware
Garage Door Opener Install
University Heights, OH
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/22/2010
Comments: Online
submission
[?]
Four stars. (Only bc we had to have the technician return bc of a defective product.)
Excellent service!!!
– Rachel Cantillon
Service Provided:
Garage Door Opener Install
Technician:
Al Fleming
Install Garage Doors
Pepper Pike, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2010
Comments: Online
submission
[?]
Brian rates a 5.
– Marthe Zoltnik
Service Provided:
Install Garage Doors
Technician:
Brian Nehls
(440) 389-4446
Beachwood Area
4.67 out of 5 stars
(24)
Read All Beachwood Reviews
(216) 586-5929
Greater Cleveland Area
4.88 out of 5 stars
(137)
Read All Greater Cleveland Reviews
(440) 297-2728
North Olmsted Area
4.97 out of 5 stars
(60)
Read All North Olmsted Reviews
(440) 628-4471
North Royalton Area
4.92 out of 5 stars
(56)
Read All North Royalton Reviews
(440) 337-4753
Solon Area
4.85 out of 5 stars
(35)
Read All Solon Reviews
(440) 220-4415
Geauga County Area
5 out of 5 stars
(8)
Read All Geauga County Reviews
(440) 220-4415
Lake County Area
4.89 out of 5 stars
(19)
Read All Lake County Reviews
(440) 328-8043
Lorain County Area
4.95 out of 5 stars
(38)
Read All Lorain County Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door (216) 586-5929
9545 Midwest Avenue, Unit C Garfield Heights US 44125
Precision Garage Door Warranty

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